Shipping and Delivery


All orders are shipped via Aramex to ensure fast and reliable delivery. Estimated delivery time is 2–3 business days.

Be sure to check our cargo tracking page for live tracking of your order

Still having trouble locating your package? Contact us via chat or email care@toucheprive.com. 

We’ll get back to you within 24 hours


Delivery Times

Orders given until 16:00 on weekdays are shipped on the same day. Orders given after 16:00 on weekdays or during weekends will be shipped on the next business day. Some countries, remote cities, or islands may have longer delivery times. Please get in touch if you need a more exact delivery time for your country/city. You can mail us at care@toucheprive.com


Shipping Costs / Customs

Please note that additional customs charges may apply depending on the destination country.

We aim to provide a seamless international shopping experience. However, depending on the destination country and local regulations, additional import duties, customs fees, local taxes, or other charges may apply to your order. These charges, if applicable, are determined by the relevant authorities in the destination country and may be requested from the customer upon delivery.

Shipping fees are calculated separately and will be clearly displayed at checkout, depending on the destination country and order details.

Customers are responsible for ensuring that all ordered items comply with the import regulations of their destination country. Touché Privé is not responsible for any additional customs duties, taxes, or fees imposed by the destination country's authorities.

For detailed, country-specific shipping conditions and delivery information, please refer to the relevant section below.



Incorrect address information:

Please be aware that missing informations can lead to failure of the delivery. Be sure to fill your name and address information correctly during check out.

We will not accept responsibility for packages which are returned to us due to insufficient/incorrect address information. Additional shipping fees will be due for re-sending any order(s). This must be paid in advance of shipment. Please note that once the order is shipped, the customer is obliged to receive it. If a customer show no response to a courier company, or fail to receive it or refuse receiving the order at the country of destination (due to tax payment or other reasons), the parcel will be returned to Touche Prive.


KUWAIT

We deliver within 2-4 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

EASY, FREE, FAST RETURN!

UNITED ARAB EMIRATES

We deliver within 2-4 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

SAUDI ARABIA

We deliver within 2-4 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

UNITED STATES

We deliver within 2-5 business days from the order day.

Shipping fee is applied to all orders as 39.99$.

Orders shipped to the United States may incur additional customs duties, import taxes, or other fees upon delivery. Any such charges are the responsibility of the customer.

CANADA

We deliver within 2-5 business days from the order day.

Shipping fee is applied to all orders as 39.99$.

Orders shipped to Canada may incur additional customs duties, import taxes, or other fees upon delivery. Any such charges are the responsibility of the customer.

QATAR

We deliver within 2-5 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

BAHRAIN

We deliver within 2-5 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

OMAN

We deliver within 2-5 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

IRAQ

We deliver within 2-5 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

LEBANON

We deliver within 3-7 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

MALAYSIA

We deliver within 3-7 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

SINGAPORE

We deliver within 3-7 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

AZERBAIJAN

We deliver within 3-7 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

UZBEKISTAN

We deliver within 3-7 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

KAZAKHSTAN

We deliver within 3-7 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 40$ shipping fee.

ALBANIA

We deliver within 3-7 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

KOSOVO

We deliver within 3-7 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

BOSNIA & HERZEGOVINA

We deliver within 3-7 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.

SERBIA

We deliver within 3-7 business days from the order day.

For order over 100$ , shipping is free.

For orders under 100$ , there is a 25$ shipping fee.